Project Manager (Boston)

About Inspekt AI Inspekt AI is a global leader in AI-powered property inspection solutions. Our SaaS platform uses artificial intelligence and computer vision to improve how property inspections are delivered—faster, more consistent, and at scale. Job Description You will own the end-to-end delivery of customer projects—making sure the customer experience is smooth, expectations are managed, and internal execution actually matches what was sold. This is a coordination-heavy role: youll run the cadence, chase dependencies, unblock people, keep customers informed, and drive projects to done without drama. You do not need deep AI/engineering skills. You do need to be relentless about clarity, follow-through, and customer communication. Key Responsibilities Lead customer projects from kickoff to delivery, keeping scope, timeline, and acceptance criteria crystal clear. Act as the primary customer point of contact: set expectations, provide updates, handle escalations, and prevent surprises. Translate customer needs into actionable tasks for internal teams (ops, engineering, AI, reporting)—and verify theyre executed correctly. Run the operating rhythm: agendas, meeting notes, action items, weekly status reports, decision logs. Coordinate stakeholders across time zones: customers, drone pilots/field teams, and internal delivery teams. Manage risks and changes: identify issues early, propose options, push decisions, document change requests. Maintain clean project documentation and h