Customer Solutions Integration Specialist

About InOutsource InOutsource is a recognized industry leader in information governance and new business intake consulting for large law firms. We partner with clients to deliver technical implementation services, modernize business processes, and support the successful adoption of key technologies across the legal sector. Our team members are innovative, passionate, and collaborative, and we are growing! Position Overview Hivemind is InOutsource 's dedicated customer solutions and support team, focused on ensuring customers receive exceptional ongoing service, technical support, and strategic guidance across the solutions we implement and support. The team serves as the bridge between our customers and our consulting, product, and technical teams, helping customers resolve challenges, optimize their environments, and maximize the value of their technology investments. InOutsource is seeking a Customer Solutions Integration Specialist to join the Hivemind team. In this role, you will serve as a technical resource supporting and enhancing customer environments built on Intapp, FileTrail, and Microsoft Power BI solutions. You will design, develop, troubleshoot, and maintain ETL processes, integrations, data synchronization routines, and reporting solutions while helping customers resolve complex technical issues. Working closely with customers, consultants, implementation teams, and developers, you will investigate problems, identify root causes, and deliver effective solutions