Dynamics 365 Customer Insights Technical Consultant

Are you the next customer experience architect? Elite Challenge: Dynamics 365 Customer Insights Technical Consultant Location/Modality: Portugal or Spain (Remote) Hours: 09:00 - 18:00 At Initium Software, we are not a traditional consultancy; we are strategic partners connecting top technical talent with the most challenging and innovative projects on the market. We believe in real impact through technology. If you are motivated by digital disruption, optimizing user experience at scale, and being part of a community where your ingenuity defines the future, this is your place. We are looking for elite technical talent capable of revolutionizing marketing automation and customer data management strategies. Are you ready for the challenge? Your Mission: As a Dynamics 365 Customer Insights Technical Consultant, you will have absolute ownership of the architecture, configuration, and continuous optimization of Microsoft Dynamics 365 Customer Insights – Journeys. Your role/mission in the company will include: Designing and governing advanced audience segmentation strategies using real-time behavioral data. Orchestrating and optimizing high-impact automated multichannel campaigns (Email, SMS, Push Notifications, and WhatsApp). Ensuring technical excellence in channel infrastructure (SPF, DKIM, DMARC configuration) and campaign deliverability. Leading regulatory compliance by implementing consent management and privacy processes.