Delivery Manager

Remote working, with occasional travel to site Are you a dynamic leader who thrives on multitasking, accountability, and delivering results? We’re seeking a Delivery Manager to lead a team of Functional Assessors and Site Coordinators. What You’ll Do Lead & Inspire: Provide visible leadership and direction, ensuring delivery of volume, quality, and customer service targets. Develop Talent: Coach, mentor, and support your team, fostering professional growth and high performance. Drive Performance: Implement action plans, monitor results, and report on team performance, proactively addressing any gaps. Champion Best Practice: Share knowledge, encourage innovation, and support a culture of continuous improvement. Collaborate: Work closely with Clinical Support Leads and other stakeholders to resolve quality issues and enhance service delivery. Build Relationships: Create a positive, inclusive team environment, building trust and strong working relationships at all levels. Ensure Compliance: Uphold governance standards and ensure all processes meet regulatory and organisational requirements. What We’re Looking For Proven experience leading and developing high-performing teams. Strong organisational skills with the ability to multitask and manage multiple priorities. High level of accountability for team performance and outcomes. Track record of delivering challenging performance targets. Passion for helping others, building relationships, and fostering a customer-focused cult