Intermediate Implementation Consultant (Bilingual English, Spanish)

Want to build a faster, more connected future? Are you passionate about solving problems and delivering next-generation software to enhance the Internet experience? Join a global leader creating software for broadband service providers. We have been growing since 1992 and now work with some of the top service providers worldwide to deliver solutions that are innovative, creative, and make life easier for millions of subscribers. We are in a growth phase and are seeking an Intermediate Implementation Consultant located in Mexico who thrives in a fast-paced global team environment and to work with the customer throughout the software implementation process to provide expert product and implementation knowledge, ensuring that the products are ready for customer use. Reporting to the Professional Services Regional Delivery Manager (Americas), you will participate in all phases of customer implementations, including requirements gathering, installation, scripting, configuration, integration, training, testing and go-live activities for service providers in the Americas region. Provide post-sales services for software implementation, scripting, upgrades and migrations Work closely with the customer and lead the project team’s technical delivery to ensure quality, on-time and on-budget delivery; proactively anticipate and resolve issues. Rapidly generate customer trust and confidence Display a high level of technical knowledge and consistent service throughout all interactions Gathe