Senior Epic Configuration Analyst

Become a part of our caring community The Senior Epic Configuration Analyst will support Utilization Management (UM) and Long-Term Services and Support (LTSS) in the configuration, testing, and implementation of Epic solutions that enhance the provider experience. You will partner closely with clinical, operational, and technical stakeholders to deliver scalable digital healthcare capabilities. The ideal candidate combines hands-on configuration expertise with strong testing, validation, and cross-functional collaboration skills to ensure successful go-live readiness, operational stability, and long-term adoption. What You'll Do: Configure and maintain Epic workflows including UM letters, work queues, and routing rules. Gather and translate business and clinical requirements into configuration specifications. Facilitate design sessions to support compliant and user-focused workflows. Analyze change requests and recommend scalable, standardized configuration solutions. Maintain configuration documentation, testing evidence, and decision records. Develop and execute testing systems and support end-to-end validation activities. Support UAT execution, defect resolution, and business approval processes. Coordinate configuration, testing, defect management, and release activities with project teams. Support go-live readiness, cutover planning, and operational deployment activities. Identify root causes and recommend process or configuration improvements to enhance adoption and redu