Provider Services Education and Communications Pro

Become a part of our caring community The Provider Services Educational and Communications Professional (Contract Tools, Educations, Processes Professional 2) reports directly to the Provider Services Director. You will assist with the development and implementation of education and communication materials that engage external and internal stakeholders. You will manage a content management system for organizing and storing materials. Create and maintain external facing materials, such as educational content, templates, memos, and web updates Collaborate across departments to update annual provider educational resources to meet state contracted requirements. Regular meetings with project teams to understand their training, education, and support needs to ensure aligned segment strategy and approach. Document policies, processes, and technical information into clear, audience-appropriate content. Track participation, engagement, and effectiveness of training and communication initiatives. Use your skills to make an impact Required Qualifications Associates Degree in Business, Healthcare Administration, Marketing and/or related field 3+ years of marketing and communications with experience drafting content for resources, educational material, and/or trainings Experience with provider relations, provider communications and education, and/or related health plan operations Familiar with learning design principles with proven application of those principles to create easy-to-read an