Lead Product Manager, Channels

Become a part of our caring community Become a part of our caring community Join a world-class marketing organization creating the best possible engagement experience for millions of members. Humana is a $100+ billion, Fortune 50 healthcare leader dedicated to improving the health and well-being of some of the most vulnerable populations in the United States, including seniors, people with disabilities, and lower-income Americans. Humana is uniquely positioned to transform healthcare delivery by making high-quality care more affordable, accessible, and secure through integrated healthcare services, innovative technology, and data-driven solutions. To help deliver on this mission, we are seeking a Lead Product Manager to drive the expansion of Humana 's enterprise Next Best Action (NBA) decisioning capability across new business channels and customer touchpoints. This role serves as the primary product liaison between channel organizations and the NBA platform teams. You will help ensure that channel requirements are translated into scalable product capabilities while driving consistency, reuse, and operational readiness across the enterprise. This role is ideal for candidates with experience leading cross-functional product initiatives, translating business needs into technology solutions, and delivering enterprise capabilities across complex stakeholder environments. Role Responsibilities Lead product discovery efforts for channels being evaluated for adoption of the NBA pla