Case Manager- Green/Lafayette
Full-time
US
Oct 29, 2026
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About the Role
Become a part of our caring community Join Humana as a Case Manager within the Inclusa/ Humana team, where you will serve members in the Wisconsin Family Care (FC) program. Reporting to the Manager of Care Coaching, you will provide comprehensive case management services to frail elders and adults with intellectual, developmental, or physical disabilities. Let's make a difference together! You will serve members in Green/Lafayette counties. Main responsibilities: Assess members health and safety needs to identify their strengths, interests, and preferences to develop a comprehensive Member Care Plan (MCP). Coordinate with a Field Care Nurse to provide services that address members' health and safety needs, ensuring the team provides support in the least restrictive environment following the MCP. Travel to members location to conduct face-to-face social assessments with members upon enrollment and at minimum, every six months, typically at the member's residence. Travel to members home to conduct quarterly in-person visits and maintain monthly contact with members by phone. Arrange support services for members, including those related to social integration, community resources, employment, housing, and other non-medical needs. Ensure cost-effective service delivery. Evaluate risk factors and provide education to members. Maintain accurate documentation including case notes, service authorizations, and updates to the MCP. Use your skills to make an impact Required Qualification