Senior Account Executive

About us: Hiver is a modern, AI-driven customer service platform used by companies across healthcare, finance, logistics, education, and technology. We help teams deliver fast, human support across email, chat, phone, WhatsApp, and more — without the complexity of legacy helpdesks. We’re a challenger brand in a category dominated by over-engineered tools. We build software that is simple, powerful, and genuinely helpful, and we operate internally with that same philosophy. If you want meaningful ownership, thoughtful teammates, and work that ships, Hiver is a great place to do it. Opportunity: We're looking for a hungry, self-directed Account Executive to build and own our EMEA territory (plus any other aligned time zones). This is not a role for someone who wants pipeline handed to them and just needs to close it. You'll be manufacturing your own outcomes: prospecting, qualifying, building relationships, and closing, across the full range of deal sizes, from SMB through enterprise. Key Responsibilities What you will do? Own the entire sales cycle end to end, from self-sourced prospecting through close and activation, across SMB, mid-market, and enterprise accounts in EMEA and aligned time zones. Work hand-in-hand with SDRs to plan territory coverage and pipeline strategy, treating them as a force multiplier on top of your own self-sourced outbound, not a replacement for it. Build the territory: identify where the opportunities are, develop your own outbound motion, and don't