Medical Records Clerk Personal Injury | LATAM

Job type: Full-time contractor Workplace: Remote Schedule: Monday to Friday, aligned with US Pacific Time (PST) Compensation: $1,300 to $1,400 per month, depending on experience About HireHawk HireHawk connects skilled professionals with US companies for long-term remote roles. We are looking for proactive people who take ownership of their work and want to grow with a stable team. About the role Our client is an established plaintiff personal injury firm in Los Angeles that focuses on premises liability cases (slip-and-fall and trip-and-fall). Its cases are worked up in litigation for full value, so complete medical documentation matters on every file. You will be the records specialist for a group of case managers. Your job is to request medical records and bills for their cases and follow up until every file is complete. Responsibilities Request medical records, medical bills and related documents from hospitals, clinics, imaging centers and other providers. Follow up consistently on outstanding requests until the records arrive. Upload, label and organize documents in the firm's case management software. Keep a tracking log of pending requests and follow-ups so the case managers can see what is missing. Flag documentation gaps on each case to the assigned case manager. Send and track HIPAA authorizations and other records release forms. Process incoming faxes and electronic records and route them to the right file. Protect client confidentiality at all times. Requirements