Revenue & Operations Manager

Join Hire Hangar and work with fast-growing global companies while building a long-term career. Job Title Revenue & Operations Manager Location Remote Time Zone Core Hours: 10:00 AM – 3:00 PM Central Time (CT) Role Overview We are hiring a Director of Growth & Operations to lead a pivotal transition from a project-based firm to a scalable, MRR-driven professional services business. This is a senior, hands-on leadership role where you will own both the revenue growth strategy and the operational infrastructure to deliver it—reporting directly to the Owner. If you have built a recurring-revenue services model before and thrive in lean, high-ownership environments, this role was designed for you. Key Responsibilities Own the full revenue engine: pipeline generation, sales execution, client onboarding, delivery quality, and retention Lead a distributed global team across multiple time zones, managing performance through clear KPIs and weekly accountability rhythms Drive MRR growth by coordinating with in-house and outsourced sales resources, and closing new business personally as needed Define and enforce the MRR-first commercial model: packaging, pricing, scope controls, and engagement minimums Run weekly sales and operations cadences; maintain live scorecards; conduct monthly reviews with the Owner Improve client retention to 95%+ by strengthening onboarding processes, communication standards, and escalation protocols Plan and manage team capacity so delivery quality is