Customer Success Consultant - GIS

Location: United Kingdom, Remote, with office locations in Aylesbury, Cambridge, Edinburgh or Belfast Contract: 12-Month Fixed-Term Contract Salary: Starting salary from £35,000 per annum, depending on experience + generous annual bonus (circa 20%) Closing date: 1st November 2026 (note, interviews may take place prior to this date) Applicants must have the right to work in the UK. We are unable to offer visa sponsorship for this role. About the role: Are you passionate about ArcGIS technology and enjoy helping others understand its capabilities? We're looking for a Customer Success Consultant to join our Product Communications team at Esri UK on a 12-month fixed-term contract. In this role, you'll use your technical knowledge of ArcGIS to create engaging technical communications, share product expertise and help customers and colleagues understand how our technology can solve real-world challenges. You'll work closely with technical specialists across the business to communicate new products, features and updates, helping to drive awareness and adoption of ArcGIS. What you'll be doing: Creating and delivering technical content, including blogs, webinars, product announcements and customer communications. Planning and delivering technical presentations at conferences, customer events and webinars. Communicating new ArcGIS capabilities, products and updates to internal and external audiences. Working with Marketing and technical teams to develop accurate, engaging content that