Customer Experience Specialist (United States)

Your Adventure Starts Here Ready for a once-in-a-lifetime opportunity in vibrant Valencia? Do you want to work in the sun, grow in a high-performance team, and become part of one of Europe’s most ambitious scale-ups? Then HelloPrint is your place to be. From our office in Valencia, we make sure our customers love us—by delivering a 9+ WOW experience. As we continue to grow, we’re looking for a new English-speaking superstar to join our team. Someone who’s passionate about people, excited about delivering amazing service, and eager to learn in a fast-paced, international environment. Meet the Team You’ll join our diverse and driven Customer Experience team—full of international colleagues who are all working toward one goal: happy customers. We support each other, challenge each other, and have fun along the way. What You’ll Do Be the first point of contact for our American customers via phone, email, and chat. Guide customers to the right product or service by proactively offering advice and solutions. Deliver service with a smile and live our core value: Think Like a Customer . Collaborate with design, production, and logistics teams to ensure a flawless customer experience. Do you think you are the missing piece of the puzzle? Keep reading! Requirements What We’re Looking For Fluent English speaker (native or near-native) Experience in Customer Service or a people-facing role is a big plus. Passionate about problem-solving, communication, and customer happiness. You enjoy s