Senior Technical Services Engineer

Overview HealthEdge ® offers AI-powered operational infrastructure for health insurance companies, guaranteeing an enduring financial edge in an increasingly competitive market. We're experiencing strong market momentum, with a growing number of health plans choosing HealthEdge to modernize their operations and compete more effectively. As we expand, we're investing in the people who power that growth, making this a pivotal moment to join us and shape the future of healthcare technology. Learn more at HealthEdge .com. Seeking a skilled and highly organized Senior Software Support Engineer with over 8 years of experience in supporting, troubleshooting, and optimizing ETL processes and software applications. Proficient in scripting languages like Python, C#, Shell, and database management (SQL/NoSQL). Experienced in providing technical support, resolving production issues, and collaborating with cross-functional teams to ensure reliable and high-performance software solutions. Familiarity with tools like Airflow, Talend, and Redix enhances the ability to deliver efficient support services. Essential Duties and Responsibilities Support ETL Processes: Provide ongoing support for ETL pipelines processing large healthcare datasets, ensuring reliability and performance. Production Issue Resolution: Perform production support activities by analyzing issues, code fixes, troubleshooting technical problems, and delivering immediate solutions. Customer Interaction: Collaborate with custo