Manager, Healthcare IT Technical Operations

Overview HealthEdge ® offers AI-powered operational infrastructure for health insurance companies, guaranteeing an enduring financial edge in an increasingly competitive market. We're experiencing strong market momentum, with a growing number of health plans choosing HealthEdge to modernize their operations and compete more effectively. As we expand, we're investing in the people who power that growth, making this a pivotal moment to join us and shape the future of healthcare technology. Learn more at HealthEdge .com. UST HealthProof is a trusted partner for health plans, offering an integrated ecosystem for health plan operations that helps our customers achieve affordable, equitable health care for all. We have a strong global presence, with a workforce of over 4,000 people built on a foundation of simplicity, integrity, people-centricity, and leadership. You Are HealthEdge is searching for a highly motivated IT Technical Operations Manager to join our team. The IT Technical Operations Manager position is responsible for the operational health, stability, and performance of customer-facing healthcare technology environments while providing leadership, coaching, and development for Technical Operations team members. This role serves as both a customer-facing operational leader and a hands-on people leader. The Manager is accountable for service delivery performance, customer outcomes, operational excellence, team development, workforce planning, and continuous improvement in