Support Analyst

WinCap Support Analyst - School Accounting & Financial Software Harris School Solutions – Remote Salary range: $55,000–$70,000 per year , based on experience. Have an accounting background? Like solving problems? Put your experience to work for New York schools. School districts manage millions in public funds. Every purchase order, vendor payment, deposit and budget line has to be tracked and reported correctly. Our WinCap Support Analysts help make that happen. You’ll be the expert that school business offices and BOCES across New York State rely on when they need answers. If you’ve worked in bookkeeping, accounts payable, purchasing, budgeting or a school business office, you already have the hardest part of this job. You bring the accounting know-how that helps our clients keep the books balanced and meet their deadlines with confidence. Why this role may be a great fit for accounting professionals Your experience counts from day one. You’ll support the full financial cycle: purchasing, accounts payable, accounts receivable, budgeting and the general ledger. Make a visible impact. Your support helps New York schools manage public funds accurately and stay audit-ready. What you’ll do Serve as a frontline, primary support contact for WinCap clients by responding to support tickets and phone inquiries Troubleshoot questions across the financial system, including Purchasing, Accounts Payable, Accounts Receivable, Budgeting and General ledger Handle escalated issues direct