Program Administrator

About the Role The Program Administrator plays a critical role in supporting the sales operations administrative functions for Harman. Your primary responsibilities will involve reviewing, maintaining, and initiating customer documentation, including programs and agreements with particular emphasis on the renewal processes. This position requires a high level of organization and a keen attention to detail, ensuring all required documents are timely and complete. The ideal candidate excels at handling complex workflows, ensuring document accuracy and effective cross-departmental communication. You will play an integral role supporting sales, finance, and legal teams, upholding the highest standards of accuracy, timeliness, and organization with respect to customer documentation. Your Team: The Program Administrator reports directly to the Director Sales of Sales Operations. This position has no direct reports. What You Will Do: Develop and monitor customer program and contract lifecycles, flag key dates, obligations, renewals, and risks from initiation to deactivation. Support training and guidance on process and expectations. Maintain organized system of digital records and status reports. Ensure Sales partners provide proper and complete documentation, reporting, and filing of all contractual records. Accountable for all documentation completeness including required DocuSign. Customer account creation and maintenance based on program and agreements. Support cross-functionall