Project/ Delivery Manager

About Hairball Hairball is a Certified NetSuite and Celigo Partner focused on automating and integrating business processes for NetSuite-driven eCommerce and product companies. We build connected operations using integration platforms and applied AI, designing how data, systems, and workflows work together so our clients can scale without losing control. As we grow, we’re looking for a Project Manager to lead complex client engagements and ensure delivery that holds up under real operational pressure. What You’ll Do The Project Manager owns delivery. You are responsible for planning, coordinating, and driving NetSuite and integration projects from kickoff through go-live and stabilization. You work closely with customers, consultants, and technical teams to keep projects on track, remove blockers, and make sure what gets delivered actually works in the real world. You understand NetSuite well enough to challenge assumptions, spot risks early, and translate between business, functional, and technical teams. This is not a status-report PM role — you are accountable for outcomes. Key Responsibilities Own end-to-end delivery of NetSuite and integration projects, from kickoff through go-live and post-go-live stabilization. Act as the primary point of accountability for scope, timeline, risks, and delivery quality. Build and manage project plans, timelines, dependencies, and milestones. Lead customer meetings, drive decisions, and keep stakeholders aligned and moving forward. Coord