Senior Virtual Tax Specialist, Seasonal

About the Role At H&R Block, we’re not just about taxes - we’re about people. We’re looking for experienced, tax-savvy professionals who are passionate about helping others and thrive in a virtual, fast-paced environment. If you’re ready to bring your expertise to a team that values innovation, collaboration, and client success, we want to hear from you. As a Senior Virtual Tax Specialist, you’ll be a trusted expert for both clients and colleagues. You’ll provide advanced tax support, troubleshoot technical issues, and guide clients through our online platform - all while working remotely. Your insights will help clients feel confident and supported, and your leadership will help elevate the entire team. Day to day, you’ll... Support Tier I specialists by answering complex tax and platform-related questions Engage with clients via chat and screen share to resolve tax issues and guide them through our online tools Troubleshoot technical issues and help clients navigate our digital tax prep experience Research and interpret federal and state tax laws, regulations, and procedures Use our proprietary tools and resources to deliver fast, accurate, and friendly support Collaborate with teammates to share best practices and continuously improve the client experience Embrace new challenges and opportunities as they arise - your growth matters here Work from anywhere while staying connected to a supportive, collaborative team Help people feel confident and empowered during tax sea