Senior Product Manager, BlockWorks Online

About the Role This is a system-focused Product Management role responsible for the execution, delivery, and ongoing optimization of BlockWorks Online, our tax-pro-facing digital application. The Senior Product Manager will partner closely with Product Experience, Engineering, Design, Analytics, and other cross-functional teams to drive seamless execution from discovery through release, delivering high-quality, customer-centric features that improve engagement, satisfaction, and measurable business outcomes. This role requires a strong operator who thrives in fast-paced environments and has experience managing and delivering enhancements across both consumer- and internal-facing applications, while playing a critical role in ensuring BlockWorks Online provides an intuitive, reliable, and engaging experience for clients and tax pros. Day to day, you'll... Manage the BWO product backlog, prioritization, and release planning Partner closely with Product Experience, Engineering, and Design to define requirements, user stories, and acceptance criteria Lead implementation of features and enhancements, ensuring the right solutions are built and delivered on time with high quality Use data and customer insights to inform feature enhancements and experience improvements Facilitate Agile ceremonies and collaborate within an Agile delivery model Ensure appropriate instrumentation, testing, and reporting capabilities are in place to support product performance and experimentation Identif