Client Care Specialist

Overview GR8 Global is a firm forged by an affinity of top 100 accounting firms in the United States with the objective of coming together and redefining the workplace while providing additional value to our partners. We believe that there is a huge pool of talent outside of the US. Our mission is to bring together the best talent and match them with excellent work opportunities based on their core competencies, skill sets, and overall experience and exposure in the different areas of audit, accounting, and similar financial-related areas. We prioritize creating a positive and inclusive workplace culture where all talents are valued and developed. The Client Care Specialist performs duties at the professional level to ensure effective and efficient day-to-day operations and delivery of quality sales and services related to the Technology Solutions department and to other team members and service providers. Responsibilities • Assists with gathering and updating critical client, project, sales, and other business information in the firm's primary business systems (CRM, Resource Management, PM, etc)• Assists with scheduling meetings, events, training, and related coordination activities.• Assists with calculation and creation of quotes for software subscriptions and maintenance renewals.• Follow up regularly to ensure client satisfaction. Assist with new client communications, organization, and coordination of next steps.• Assists with preparation and delivery of quotes and prop