Assistant Manager of Virtual Legal Support

Overview GRSM’s Virtual Legal Support Assistant Manager will join a growing national administrative leadership team staffed across time zones who are dedicated to providing essential support to the firm’s attorneys and staff in all 50 U.S. States. This full-time exempt position is fully remote working the hours of 11am-8pm EST / 10am-7pm CST / 9am-6pm MST / 8am-5pm PST. Mid-size to large law firm experience is preferred. This role is responsible for providing daily leadership and promoting the development of Virtual Legal Support (“VLS”). As an Assistant Manager, you will be available for your team during their shifts, which may include occasional weekend availability. The firm seeks a leader who is both hands on and willing to lead by example. In this role, you will manage workflow by tracking tasks, identifying bottlenecks and working with upper management to implement process improvements within the Direct Support service line. The Assistant Manager will evaluate and make recommendations to allocate resources effectively across the Direct Support service line based on workload and deadlines. Attention to detail and accuracy while navigating a high volume of communication is essential. The ideal candidate is a goal oriented team player, personable, professional and effectively adapts to shifting priorities in a consistently fast-paced environment. Monitor and optimize workflow Support new hire integration to service line Facilitate interdepartmental communication Support ch