TELEOP CUSTOMER SERVICE HOME BASED - GOLLOG (ALSO ACCESSIBLE TO PEOPLE WITH DISABILITIES)

We are looking for professionals with experience in Customer Service to join our Eagles Team. If you are looking for challenges and an inclusive, diverse, and stimulating environment, this is the right opportunity to take off in your career! The challenges awaiting you at your next destination include: Providing inbound phone customer service, offering information, and clarifying customer doubts. Identifying customer needs and seeking the best solution during service, following established procedures. Accurately recording contacts, requests, and other occurrences in the service systems. Providing information clearly, securely, and objectively, ensuring customer understanding. Consulting the systems and support materials necessary to conduct the service. Contributing to the fulfillment of operational and quality indicators defined for the call center, such as productivity, quality, satisfaction, and service level. What you must have in your luggage: Completed High School; Previous experience in Customer Service or related areas; Good verbal and written communication; Critical analysis skills and organization; English and Spanish are a plus, due to contact with international clients and partners; Knowledge of CRM tools and ticketing systems (desirable). Additional information: Here, you fly higher with the Travel Benefit, which allows you to issue domestic airline tickets and