Operations Lead

Operations Lead Remote | Full-time | 40-hours/week Rate: $6 to $7/hour, with the final rate to be determined during the final interview. About Pillar Health Solutions ( ) Pillar Health Solutions partners with medical practices to provide outsourced nutrition, dietary, exercise, and wellness support to their patients. Our model allows physician practices to expand the services available to their patients without having to build and manage an entire wellness team internally. Pillar supports the operational infrastructure behind the program, including patient coordination, provider support, scheduling, documentation, communication, reporting, and billing-related workflows. We are building a model that should feel simple and seamless for the physician practice, even though there are many moving parts behind the scenes. That is where the Operations Lead comes in. About the Role We are looking for an Operations Lead who can build, run, and continuously improve the operational engine behind Pillar Health Solutions . This is a highly hands-on role for someone who is comfortable working in a growing healthcare business where processes are still evolving. You will work closely with leadership and take ownership of the workflows connecting physician partners, practice staff, patients, dietitians, exercise professionals, and internal support teams. You may be investigating why patients are not scheduling, improving a referral workflow, resolving a practice issue, reviewing operational da