Implementation Manager

The Implementation Manager is responsible for leading new client implementations of the Globalli platform from project kickoff through successful go-live. This role serves as the primary project manager and client point of contact, ensuring implementations are delivered on time, within scope, and aligned with client expectations. The Implementation Manager partners closely with clients and cross-functional teams including Product, Engineering, Payroll Operations, Benefits, Customer Success, and local payroll partners to coordinate all aspects of implementation. Success in this role requires exceptional project management, communication, problem-solving, and stakeholder management skills, along with the ability to manage multiple complex implementations simultaneously. Key Responsibilities Project Management Lead end-to-end implementation projects from kickoff through go-live. Develop and manage detailed implementation plans, timelines, milestones, and project deliverables. Monitor project progress, identify risks, and proactively drive issue resolution. Ensure projects remain on schedule while managing competing priorities. Client Relationship Management Serve as the primary point of contact throughout the implementation process. Build strong client relationships through proactive communication and regular status updates. Manage client expectations and ensure a positive onboarding experience. Facilitate implementation meetings and executive project reviews as needed. Cross-Fu