Community Account Manager

Gigstreem , a leading Internet Service Provider based in the US, delivers innovative technology solutions to residential (Single Family, Multi-Dwelling Unit [MDU]) and commercial (MTU) clients across various markets nationwide. POSITION SUMMARY As a Community Account Manager, you will serve as a trusted partner to our residential properties and a key ambassador of the Gigstreem brand. This role is critical to ensuring an exceptional experience for both property teams and residents. Our success depends on strong, collaborative relationships with on‑site property staff because they are the direct connection to our customers’ day‑to‑day experience. In this role, you will balance relationship management, proactive problem‑solving, and strategic account oversight. You’ll be expected to communicate clearly and confidently, manage multiple priorities, and act as an advocate for both the property and Gigstreem . This position requires strong written and verbal communication skills, excellent time management, and a solutions‑oriented mindset. Moderate regional travel is required within your designated territory. ESSENTIAL DUTIES AND RESPONSIBILITIES The following reflects management’s definition of the essential functions for this role, though duties may evolve to meet business needs. Relationship Building & Client Advocacy Serve as the primary point of contact and face of Gigstreem for assigned properties. Build and maintain strong, long‑term relationships with property managers,