Trade Specialist- Customs Brokerage (#2633)

Trade Specialist | U.S. Customs & Client Care Take your customs expertise beyond the entry. At GHY, we don’t just move goods across borders. We help businesses navigate complexity, solve problems, and trade with confidence. For more than a century, we’ve helped importers and exporters navigate global trade. As a Best-Managed Employer and family-led organization, we’ve built our reputation on expertise, integrity, innovation, and genuinely caring about our clients and one another. If you know customs, enjoy solving problems, and are ready to take greater ownership of the client experience, this could be your next move. About the Role: As a Trade Specialist, you’ll go beyond processing customs entries to help ensure our clients receive accurate, consistent, and knowledgeable support. Reporting to the Client Care Manager, you’ll oversee day-to-day client needs, audit released shipments, maintain client databases and work instructions, and help resolve issues as they arise. You’ll also share your experience with colleagues and support the release team when additional expertise is needed. This is a great opportunity for an experienced customs professional who is ready to take more ownership, deepen their technical knowledge, and become a trusted resource for both clients and teammates. What You'll Do: 🤝 Own the client experience. Support day-to-day client needs, answer questions, troubleshoot issues, and help find solutions when challenges arise.🔎 Protect quality and accurac