Sr Principal Analyst, ServiceNow Contract Negotiations and Licensing (Remote Eur

About the role: Gartner Analysts are industry thought leaders who create must-have insights, market predictions and best practices for a broad range of world-leading organizations. A Senior Principal serves as an expert within Gartner ’s Business and Technology Insights (BTI) group. Utilizing research and analytical skills, a Senior Principal plays a role in producing pragmatic and provocative insights which Gartner clients consume and apply to propel their business toward key objectives. They are a trusted source of advice for clients, reinforcing Gartner ’s value every day by engaging them via in-person meetings, virtual meetings, sales support visits and Gartner conferences to discuss complex client challenges and offer appropriate recommendations. Candidates must have current knowledge of ServiceNow’s commercial programs, contracting models, pricing, and discounting approaches as well as a vision for how ServiceNow licensing, and overall contracting and negotiations with large vendors, will evolve globally and regionally. What you will do: Create innovative, thought provoking, and highly leveraged “must-have insights” content Develop new insights and ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests that accelerate the client's ability to act Develop in-depth analysis to identify the root cause of a client’s barriers or overall needs and reframe thinking to drive strategy forward Demonstrate thought leadership in e