Account Manager, Health and Wellness

It's fun to work in a company where people truly BELIEVE in what they're doing! Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients. As an Account Manager for our Health and Wellness vertical, you are responsible for driving expansion growth within our customer base. Your primary responsibility will be to foster strong relationships with existing clients, identify opportunities for upselling and cross-selling, and ensure their continued satisfaction and loyalty to our software solutions and services. Responsibilities and Duties: Develop and maintain strong relationships with key stakeholders within the existing customer base through phone, video, email and face to face to understand their business goals and challenges. Create and execute strategic account plans to identify growth opportunities and drive expansion within assigned accounts. Deeply understand customers business needs and match to qualifying products and solu