Regional Technical Service Manager SEA

Working at Freudenberg: We will wow your world! Responsibilities: Lead and coordinate technical service support across SEA region ( Food industry ) Provide technical consultation and troubleshooting for customers, OEMs, and sales teams Perform equipment / plant inspections and lubrication assessments Prepare professional technical reports and product recommendations Maintain and develop long-term customer relationships through technical engagement Work closely with sales teams to support customer visits and solution-based selling Support OEM technical recommendations and approvals Contribute to product improvement and feedback to regional/global teams Participate in technical events, exhibitions, and industry seminars Provide technical input on market trends and customer needs (non-commercial) Develop technical reports and recommendations for customers Contribute to continuous improvement of service processes and tools Support regional initiatives related to technical service excellence and customer experience Manage local and regional business requirements like training, use technology link to all stakeholders (KL Sales & Channel Partners), create platform’s to reinforce knowledge improvement. Provide on-spot technical service and trouble-shooting solving for the existing customers’ expectation. Deliver technical training, seminars, and workshops for customers and sales teams Initiate, maximize opportunities with focus on OEM operation of existing and new approvals / rec