Loss Mitigation Intake Document Specialist

Summary The Spec, Loss Mit Doc II is responsible for the intake review of loss mitigation options for all workout types on all loan types. Also responsible for assisting with inbox on an as needed basis depending on number of incoming items from borrowers and borrower’s counsel. Essential Job Functions may include: Responsible for daily user maintenance of equipment. Review all incoming documents received from borrowers. Clearly notate system of record with documents received as well as documents still needed from borrower. Properly upload all documentation from borrowers into Tempo to ensure it’s loaded into the system of record (EDMS). Issue letters to borrowers advising what items are still needed to send file to Underwriting. Communicate with Underwriting, Mediations, Litigation, Foreclosure and SPOC teams on file statuses. Thoroughly review files with pending Foreclosure sale dates to determine if we are able to send to Underwriting for a decision. Review reports daily to ensure items completed the previous day were done accurately and correctly. Respond to emails and Comtags on a daily basis in a professional and accurate manner. Must be in compliance of established timelines and quality decisions for each file assigned. Familiar with mortgage documents strongly preferred. Must be familiar with financial documents. Must have experience with processing. Track, sort and open incoming e-mails and faxes received from other sources borrowers, authorized third parties and law