Sales & Renewals Advisor (UK Wide, Work at Home, UK, GB)

Sales & Renewals Advisor £27,943.50 basic salary + quarterly commission | Permanent, full-time | Work from home Are you confident on the phone, motivated by targets and passionate about building great customer relationships? We’re looking for a driven Sales & Renewals Advisor to join Foundever , supporting an established campaign with UK and international business customers. In this role, you’ll work with existing customers to renew their maintenance agreements and annual licences, introduce relevant products and services, and identify opportunities to grow existing accounts. Through a combination of inbound and outbound calls and email communication, you’ll help customers understand their renewal options while delivering a professional, helpful and positive experience. If you enjoy sales, building relationships and turning opportunities into results, this could be the role for you. What you’ll be doing You’ll take ownership of customer interactions throughout the renewal process, helping customers find the right solutions while achieving your individual and team targets. Your responsibilities will include: Managing customer renewals: Proactively contact existing UK and international customers to advise them of upcoming renewal dates and secure renewals for maintenance agreements and annual licences. Identifying sales opportunities: Recognise opportunities to upsell relevant products, services and licences based on customer needs. Building customer relationships: Deve