Remote Licensed Personal Lines Insurance Specialist (Remote, Any Location, US)

Location: Remote Join our dynamic team at Foundever , where every interaction is an opportunity to make a difference! Location: Remote A Producer Personal Lines License is required for this position. Please have your NPN# ready for the application. Job Overview As a Customer Service Insurance Representative at Foundever , your primary role will be to handle inbound calls regarding customers' insurance policies. You'll assist callers with inquiries about coverage, policy endorsements, certificated, binders, billing, or policy modifications. Expect to manage a high volume of billing calls, especially around military paydays on the 1st and 15th of each month. Why You Should Join Us Competitive Compensation: $19/H Paid Training: $18/H - $19/H Flexible Remote Work: Enjoy the flexibility of a remote work environment, with weekend shifts as needed. No less than 40 hrs. per week Comprehensive Benefits: Including 401(k) matching, health, dental, and vision insurance, disability insurance, paid time off, opportunities for bonuses, and career growth. What We're Looking For A Producer Personal Lines License is required for this position. Please have your NPN ready Preferred 6 months – 2 years of relevant work experience Must be at least 18 years old High school diploma or GED equivalent required. Must have open availability during operating hours. Professional customer service aptitude is essential and basic conflict resolution Key Skills Customer Service Aptitude: Strong skills in deliv