Dutch Customer Service Representative (UK Wide, Work at Home, UK, GB)

Key Details Basic Salary: £24,784.50 per annum, pro-rata Location: Home-based, UK (working from the UK only is permitted) Working Hours: Monday to Friday, 08:45 to 17:15 (no weekends!) Contract Duration: Permanent, full-time (37.5 hours per week) Training: 2 weeks training plus 2 weeks nesting period (fully paid) Start date: 28th December 2026 We are looking for creative sales minded enthusiastic individuals to join our fast growing sales team! You will be responsible for providing outstanding order and sales support to our Client’s customer base. This includes prospective, new and existing customers. The right candidate will have passion in the customer facing experience and thrives in a busy and challenging environment. If you love music, dealing with Pre-sales enquires and doing things the right way every time, we’d like to talk to you! What will I be doing? Supporting customers in Dutch and English Providing clear and excellent order support to existing or new customers, ensuring a high customer satisfaction and CSAT. Supporting customers and making sales through inbound, emails and chat. Contacting existing customers via outbound calls. Responding to general SONOS product queries with customers. Delivering sales through customer experience and recognising sales opportunities to drive conversion. Utilizing proper CRM tools and systems complete with ownership of the customers support journey while ensuring a positive image of the company. Working as part of a team What ski