Bilingual Spanish Customer Service Associate (Remote, Any Location, US)

Spanish Bilingual Customer Service Representative Join our dynamic team at Foundever , where every interaction is an opportunity to make a difference As a Spanish Bilingual Customer Service Representative, you will play a vital role in assisting both Spanish and English-speaking customers for some of the best Healthcare lines of business. Fluency in both languages is essential as you will be responsible for addressing customer inquiries, troubleshooting issues, sharing product and service information, and ensuring exceptional overall satisfaction. Join us in making a difference in our customers’ experiences! Why You Should Join Us $17/h The flexibility of a remote work environment 100% paid training We provide the equipment! Ongoing training and skill development Comprehensive Benefits that include 401(k) matching, health, dental, and vision insurance, disability insurance, paid time off, opportunities for bonuses, and career growth Employee Assistance Program (EAP) What We Are Looking For Excellent listening and communication skills both written and verbal Ability to multitask and navigate between screens efficiently while assisting customer Enjoys working independently or with a team Must be 18+ years of age High school diploma (or GED equivalent) Must pass a criminal background Key Skills Speak and write both Spanish and English fluently Handle inbound customer service calls Understanding and striving to meet or exceed metrics while providing excellent customer service Dri