Dealer Services Analyst

Dealer Services Analyst Description & Duties: The Dealer Services Analyst researches, monitors, tracks, and documents all new contractor/dealer applications, and existing contractor/dealer record changes to ensure company and compliance standards are being met. This role prepares all needed documents and research to onboard the contractor to become a dealer with the company. Pay Range USD $19.75 - USD $21.00 /Hr. Essential Duties and Responsibilities include the following. Other duties may be assigned. Accurately enter new and existing dealers’ information, upload supporting documentation in all operating system(s) included but not limited to SalesForce, DecisionLender, Spectrum, and TrustLayer. Document notes properly in all required areas per company processes and procedures. Respond to all dealers, internal staff and management requests, complaints and/or issues; follows proper communication procedures to resolve phone call/email requests. Collect, analyze, research, monitor, and document all new dealer applications, dealer workup checklists, dealer ownership, ACH, company and DBA name changes. Confirm identity, history, and establishment of potential dealers by researching and analyzing data from multiple software systems. Coordinate with Business Development Managers and Inside Sales to assist with any needed items, updates to lead/dealer records, and request assistance with contacting lead/dealer. Communicate with other department staff and managers to help analyze