Service Operations Coordinator (German)

A successful candidate in this role will be responsible for supporting the Professional Services team and ensuring that service objectives are achieved within the organization. It is a back-office role located in EMEA. This position will be working in diverse verticals within Fluke Reliability. Primary responsibilities • Maintains equipment, including handling, receiving, and shipping. • Coordinator of order handling, settlements, and invoicing. • Supports the Service managers regarding reporting and process implementations and improvements. • Acts as the contact point for customers scheduling their services and any tasks required to deliver the service. In liaison with regional Service Managers to ensure utilization and planning is completed. How you will support our field service teams: • Working closely with Service Managers; updating training matrix of certifications; improving utilization and planning; ordering PPE/materials/equipment/IT hardware as required. • Providing support to Service Engineers; IT issues; Air Travel. • VISAs as required. Export and import documents preparation, INF, ATA Carnet, Certificates of Origin etc. • Close cooperation with external suppliers Visa Office, Chamber of Commerce, Customs Agency, Logistic Operators, etc. creating documents to deliver service orders; INF3, ATA Carnet, • Certificates of Origin etc., Work Permits, Visas, Delegation Letters • Organization of work declarations France (Sipsi) Benelux (Limosa), other How you will drive r