Restaurant POS Service Analyst

Restaurant POS Service Analyst FoodTec Solutions Department Professional Services Classification Full-Time, Non-Exempt Reports To Professional Services Manager Location Remote or Needham, MA Schedule Monday–Friday, 9:00 AM–6:00 PM Pay Band $22.00–$30.25 per hour About FoodTec Solutions FoodTec Solutions is an established restaurant technology company serving operators across delivery/pizza, quick service, fast casual, and full service restaurant environments. We provide more than point-of-sale software—we deliver integrated business solutions including POS, kitchen systems, online ordering, loyalty, email marketing, mobile apps, employee management, inventory optimization, delivery monitoring, performance reporting, security and loss prevention, and more. Our team brings years of restaurant technology experience into every customer engagement, and our professional services and support teams help customers configure systems the right way for their business and long-term success. Position Overview FoodTec Solutions is looking for a customer-focused, operations-minded Restaurant POS Service Analyst to join our Professional Services team. This role is ideal for someone who understands restaurant operations and enjoys working directly with customers to help them implement, configure, support, and improve the systems that power their business. The right person does not need to be a network engineer or generic IT help desk technician. We are looking for someone who can talk to resta