Hospitality Support Specialist

About The Food Literacy Project: The Food Literacy Project is a nonprofit organization dedicated to empowering individuals and communities to make informed, sustainable food choices. Through education, hands-on learning, and advocacy, we promote food literacy to help people better understand how food impacts their health, the environment, and the world around them. As we continue to expand, we are seeking a Hospitality Support Specialist to join our team and ensure that our guests and program participants receive the highest level of service. Position Overview: The Hospitality Support Specialist will be responsible for providing outstanding administrative and operational support to The Food Literacy Project’s events, programs, and services. This role will involve direct interaction with participants, assisting with inquiries, registrations, event coordination, and supporting a seamless experience for all involved. The ideal candidate will have strong communication skills, attention to detail, and a passion for supporting food literacy and community engagement. This position is essential to the success of our educational and community-focused programs, and the individual in this role will ensure that every participant and guest has a positive and enriching experience. Key Responsibilities: Provide top-tier customer service by answering inquiries via phone, email, and live chat, ensuring a positive and professional experience. Assist with event and program coordination, includi