Strategic Account Manager

Strategic Account Manager Remote, United States FoodChain ID is looking for a results-driven Strategic Account Manager (SAM) to strengthen and grow relationships with our Mid-Market customers. In this role, you'll serve as a trusted strategic partner, uncover new business opportunities, and drive revenue growth by connecting customer needs with FoodChain ID's broad portfolio of solutions, including software, data, testing, certification, and regulatory services. We're looking for a commercially minded relationship builder who thrives on identifying opportunities, collaborating across teams, and delivering measurable results. What You'll Do Drive Account Growth: Develop and execute strategic account plans focused on customer retention, cross-selling, upselling, and expanding share of wallet. Own Revenue Targets: Manage an assigned customer portfolio, individual bookings goals, expansion pipeline, and revenue forecasts. Build Strategic Partnerships: Establish trusted relationships with key stakeholders, senior leaders, and executive decision-makers. Identify New Opportunities: Uncover customer needs and collaborate with specialist sales teams to deliver integrated solutions. Strengthen Customer Retention: Proactively manage renewal opportunities, identify risks, and protect existing revenue. Lead Customer Engagement: Conduct strategic business reviews, customer meetings, and on-site visits to strengthen relationships and identify growth opportunities. Deliver Results: Leverage