Sr. Specialist, Non-Fraud Investigations ($22 per Hour)

At FNBO , our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success. Summary of the Job: At FNBO , we believe that a bank should be a force for good in the world. And to us, that means doing right by our customers, our employees and our communities day in and day out. As a Non-Fraud Investigations Senior Specialist, you can do just that by helping FNBO customers protect themselves against billing disputes. We are looking for someone who will share our excitement about the opportunity to investigate, analyze and immerse yourself in the world of credit card investigations. Our mission is to support our customers who have had billing disputes on purchases they have made. In the Non-Fraud Investigations Department, we wouldn’t call our jobs easy, but we would call them rewarding. If you are a strategic problem solver who enjoys a challenge with a rewarding payoff, join us. We will provide the support and training needed to help you become a well-versed Investigations Specialist who can make a big difference to our customers’ financial lives. This is scheduled to be a remote training class and is set to begin on 11/30/2026 - 8:00am to 5:00pm CST for 4 weeks. After training is complete, schedule would remain 8:00am to 5:00pm CST Monday-Friday. About This Role: As a Non-Fraud Investigations Specialist at FNBO , you will be expected to: Communicate with custome