Staff Revenue Accountant

About First Due First Due ’s mission is to prevent first responder injury or death by providing fire and EMS agencies with transformative, end-to-end software solutions that empower them to run safer, smarter, and more effective operations. Job Title: Staff Revenue Accountant Location : Remote - US Only Country : United States Department : Accounting Reports To : Revenue Manager Position Type : Full-Time Salary : $60,000 Job Summary: First Due is seeking a detail-oriented, proactive Staff Revenue Accountant to join our Revenue Accounting team. This role supports customer account management, collections and accounts receivable communications at a high-growth SaaS company serving fire and EMS agencies. Reporting to the Revenue Accounting Manager, this person plays a critical role in maintaining healthy cash flow and strong customer relationships. The ideal candidate is an accountant who communicates well, is organized and accurate, and is comfortable managing a high volume of customer and internal requests. This role offers the opportunity to grow a career in revenue accounting in an exciting and dynamic environment. Key Responsibilities: Serve as the primary point of contact for the AR inbox and phone line, providing prompt, same-day responses to customer and internal requests. Partner with customers to research and resolve billing questions, ensuring accurate and up-to-date account balances. Maintain thorough, well-organized collection notes, account documentation and custome