Business Account Manager - Middle

Overview: FinteqHub continues to expand the team and is looking for a Business Account Manager. We need a true, experienced, and accomplished professional who shares our culture and values. About Product: Finteqhub А PCI DSS certified payment gateway for online businesses, providing integration with payment systems via a single software platform. Learn more Purpose of the role: The Business Account Manager is responsible for growing and supporting FinteqHub clients. Your main goal is to ensure stable payment performance, drive client volume growth, and build long-term partnerships through proactive support, payment data analysis, and strategic recommendations. You will act as a trusted business partner for clients, combining account management, an understanding of payment infrastructure, and a growth mindset. Key responsibilities: Serve as the main contact for assigned clients, ensuring high service standards and timely issue resolution; Support the client's lifecycle: monitor payment stability and help optimize processes and key performance indicators; Analyze payment data and transactional metrics (conversion rate, decline rate, chargeback ratio, etc.) and provide recommendations to improve performance; Facilitate regular business reviews to collect ongoing client feedback, present key insights, and jointly define optimization and growth actions; Identify and execute opportunities for scaling and upselling: new markets, currencies, payment methods, and FinteqHub products; C