Client Account Manager – Marketing Agency

Description About the role Finch is a performance marketing agency. We run digital advertising and SEO for e-commerce and B2B brands. We’re looking for an agency-side Account Manager to be the main strategic contact for a portfolio of our clients, the companies that hire Finch to run their marketing. You’ll lead each relationship and its strategy, and work with our channel specialists (Paid Search, Paid Social, Programmatic/DSP, SEO, Creative, Analytics) to deliver on each client’s business goals. What you’ll do Own the strategy for each client account: goals, KPIs and quarterly roadmaps. Run recurring client meetings, manage stakeholders and document next steps. Read performance against business metrics (ROAS, CPA, CAC vs. LTV, organic growth) and coordinate actions with Finch ’s specialists. Find and scope growth opportunities: new channels, tests and budget expansions. Flag retention risks early and build mitigation plans across your portfolio. Why Finch Work globally, stay flexible: Join a fully distributed team across the US, LATAM, Europe, and APAC. Meaningful impact from day one: Your work directly influences client outcomes and how Finch grows. A culture built on curiosity, transparency, and ownership: We share context and empower people to make decisions. High-caliber teammates: Collaborate with specialists in Paid Search, Paid Social, SEO, DSP, Creative, Analytics, and more. Learning as a default: We encourage experimentation, cross-training, and growth as the compa