Technical Training Facilitator

As a Technical Training Facilitator, you will lead live, virtual-first training across three core software products, spending roughly 85% of your time delivering interactive workshops to client schools. Rather than walking through generic feature demonstrations, you will run true hands-on workshops using an "I do, we do, you do" approach so participants leave feeling confident and capable. You will read the room in real-time to adjust pacing and content dynamically, providing targeted follow-up to ensure every session serves as an exceptional first impression that drives long-term engagement. Additionally, you will help develop self-serve asynchronous training courses based on insights gathered from live sessions. What You’ll Be Responsible For Live Facilitation: Spend the majority of your time (approx. 85%) delivering engaging, virtual-first technical training sessions and workshops across three assigned products. Interactive Workshops: Conduct true hands-on workshops using an "I do, we do, you do" framework rather than standard product walkthroughs. Real-Time Adaptation: Read virtual room dynamics, including chat, energy, and questions, to dynamically adjust session pacing and delivery on the fly. Tailored Engagement: Adapt core training materials into customized learning experiences that fit the specific audience without losing essential structure. Actionable Follow-Up: Provide targeted post-session follow-ups, resources, and next steps based on specific attendee questions