Training Ambassador

Training Ambassador Facilisgroup is the leading provider of SaaS solutions for the Promotional Products industry. We blend powerful technology, deep industry expertise, and a thriving peer network to drive repeatable, profitable growth. Our platform is used by over 240 partners who process $1.5B+ in promo sales annually. We’re not just a SaaS vendor — we’re a true partner, invested in the success of our clients. Job Type: Full Time Location: St. Louis, MO, US Remote, Ottawa, ON, Canada Remote Reports to: Manager, Training and Development The ideal candidate: The ideal candidate is a collaborative and engaging facilitator who combines technical aptitude, instructional skill, and business understanding. They are comfortable learning complex systems, translating concepts into practical guidance, building trusted relationships, and taking ownership of continuous improvements that strengthen the learning experience for partners and internal teams. In this role you will: Lead onboarding and role-based training for new Syncore Partners, helping users adopt Facilisgroup solutions and prepare for launch. Facilitate recurring virtual and in-person training for new users across sales, customer service, finance, graphics, production, leadership, and other functions. Partner with Account Coordinators, Strategic Account Advisors, subject matter experts, and cross-functional teams to identify learning needs and address knowledge gaps. Support onboarding and ongoing development for Facilisgr