Technical Support Engineer

Do you enjoy digging into challenging technical problems and finding creative solutions? If you're passionate about technology and enjoy learning how complex software systems work, we'd love to hear from you. This is an exciting opportunity to strengthen both your development and technical troubleshooting skills while working with enterprise software used by organizations around the world. You'll gain experience with leading CRM and ERP platforms, SQL Server, web technologies, and cloud-hosted applications—all while building highly transferable technical skills. This is not your typical call center support position. You'll work alongside experienced technical professionals to solve complex customer issues, collaborate across Engineering and Professional Services, and continually expand your technical expertise in a supportive, team-oriented environment. Experlogix is seeking a Technical Support Engineer II with strong technical aptitude and a passion for solving challenging software problems. The ideal candidate enjoys understanding how software works, is comfortable troubleshooting databases, web applications, and integrations, and has experience with .NET technologies—or a strong desire to learn them. In this role, you'll provide high-quality technical support for our CPQ software and its integrations with ERP and CRM platforms while working closely with teammates to resolve complex technical issues and continuously grow your technical knowledge. *This is a remote position