Head of Operations Manager (m/w/d) · Remote

You don't just want to keep day-to-day business running, but operationally turn a company's vision and goals into reality? With us, you will take ownership of the operations department and ensure yourself that goals, processes, and automation intertwine in everyday life, from the target system to daily implementation. In doing so, you will work closely with management, team leads, and project managers. About EVOLVE We are a holistic growth partner for e-commerce brands in the DACH region. AI is the core of our service and is embedded in everything we implement for our clients. To achieve the best results for our clients, we work efficiently, predictably, and scalably, relying on clear structures and processes. What you will do: Drive goals: You translate annual and quarterly goals into concrete actions, milestones, and SOPs. With our OKR system and regular check-ins, you ensure that goals are actually achieved. Optimize processes: You optimize the agency's core processes and transfer them into SOPs and ClickUp workflows. Using AI systems, you automate them and bring noticeably more efficiency to our daily work. Controlling and reporting: You develop and maintain KPI dashboards and report regularly to management. Lead departments operationally: You are operationally responsible for Finance, HR/People Operations, and Administration. Technically, you will work closely with management...