Course Counseling Executive USA - Remote Job

Category: Education Location: Understand queries from participants, engage them and understand their needs Research, build and maintain relationships with participants. Provide answers to queries about classes, their availability, pricing of classes, recommend the right courses, community activities, etc based on their needs. Make calls, followup, converse over audio and text messaging with participants Keep an updated student database via using a software tool that is used in the organization and follow up with participants using the same tool. Open to work in late night or early morning shift to support international customers Requirements Excellent verbal and written communications skills Ability to think independently and innovatively Fast learner and quick thinker Good command in English Knowledge of Google Suite and any CRM software (Ex: Zoho CRM) Ability to negotiate and understand participants' needs, engagement, and sales skills Passionate about helping customers and building long term relationships Ability to adapt and grow in a competitive environment Ability to learn any new software tool that is adopted by the organization to accomplish tasks and communicate with others Excellent time management Benefits Opportunity to be a part of a dynamic growth focused tech startup Great learning opportunities to develop new skills and understanding of cutting edge software tools and processes Opportunity to work closely with serial tech entrepreneurs from Silicon Valley Fun